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IDEASWA aims to provide a rich array of information and resources to benefit disability services in Western Australia.




Sector Training Activities




Conversations that Connect

The foundation of all work in the disability sector is communication.  This 1-day workshop is all about what we DON’T say and how to overcome the fear and anxiety that gets in the way of quality dialogue. 

Aim: 

This course aims to assist workers in the helping professions to enhance their communication skills around difficult and sensitive subjects to ensure conversations rather than confrontations. 

Learning outcomes: 

By the end of the workshop participants will: 

  • Be able to identify particular examples where difficulties exist for them
  • Be able to consider the reasons for the difficulty
  • Be able to analyse passive, aggressive and assertive responses
  • Be able to script and practice an appropriate dialogue  for the situation
  • Receive a range of tips and tricks to use to help with dialogue
  • Develop an action plan for the workplace

Who should attend?

Anyone within the sector who wants to explore and enhance his or her communication skills.

Presenter: Neil Carver-Smith, Stara
Date: 10 March 2015
Time: 9:30 am- 4:00 pm
Venue: Board Room, National Disability Services
Unit 1/59 Walters Drive, Osborne Park WA 6017
Cost Member: $195.00
Cost Non-Member: $245.00
Parking: Parking available at Super A-mart car park
Registration:
https://www.conferenceonline.com/index.cfm?page=booking&object=conference&id=20662&categorykey=10BFE410%2DDAAD%2D4DE7%2DA252%2D18E452185CB0&clear=1
Contact: National Disability Services
  Ph (08) 9208 9876
 

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