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IDEASWA aims to provide a rich array of information and resources to benefit disability services in Western Australia.


Other Resources

This section includes sample policy manuals. They can be used as a base for drafting policies and procedures. Click on a Policy Manual's name to view more information including a list of downloadable documents from that policy.



Click on a document name to download the file.

Ageing Successfully in Place - Discussion Paper
The paper resulted from significant consultation with the sector, including a forum for providers at which they were invited to assess their organisations capacity to respond to the changing needs of people with disabilities as they age.

CEO Resource Manual and Appendices
The CEO Resource Manual is a resource for new and existing CEOs in the disability sector in WA.  This manual was produced by the Council of Regional Disability Services and compiled by Executive Officers, working in regionally based organisations in Western Australia, in collaboration with the Disability Services Commission.

Complaints Handling Workbook. 2016

Community Connectedness: A Priority When Supporting Individuals with Disability
This paper outlines strategies that we may use to ensure we are working to support people to enhance their connections to community.

Community Organisations Making the Most of Information Technology
A resource developed by the Office for the Community Sector Victoria State Government.

Disability Support Worker Self Paced Learning Guide
A self paced training resource for new support workers.
Workbook - Click link to download self paced learning resource.

Everyday Lives, Everyday Communities John O'Brien, Connie Lyall OBrien, Linda Kahn and Jack Pearpont
Slides and overheads from the two day workshop held in May 2010. This workshop was presented by, My Place, Perth Home Care Services, WAIFS and the DSC.

Exploring and Implementing Person Centred Approaches
This is an excellent resource from NSW produced by Jane Sherwin, Judith Ellis and Trudy van Dam.

Manual: assisting service providers in using CaLD consumer perspectives
A manual produced by The ETHNIC DISABILITY ADVOCACY CENTRE (EDAC) to assist service providers to pro-actively meet the recommended self-monitoring processes within the Disability Services Standards, in relation to good practice and the inclusion of people with disabilities, their families and carers from a CaLD background.

My Life, My Way Video
This video explores the concept of Self Directed Services and shows how it has made a difference to individuals and communities in Western Australia.

NDIS Toolkit
Brightwater has developed the NDIS toolkit to help guide individuals with disability and their support network to effectively plan for the NDIS. The toolkit is for individuals and their families; carers and guardians; as well as health and other human services professionals, and disability service providers. Funded by the Department of Communities Disability Services, the toolkit will help you register for the NDIS and prepare for your planning meeting by taking out all the guesswork.

Occupational Safety & Health, Workers Compensation & Injury Manual
Provides information and links relating to policy and procedures.

Pandemic Preparedness in the WA Disability Sector
Provides practical advice to disability service providers in preparing and responding to a pandemic situation.

Policy and Procedures Resource Manual

Positive Stories: An Exploratory Analysis of the Implementation of Positive Behaviour Support in the Western Australian Disability Sector

Presentations at the Positive Behaviour Support Sector Forum 17/18 Nov. 2011
For the the presentations from the sector forum please go to Projects and look in Towards Responsive Services For All.

Prevention and Management of Incidence of Sexual Abuse
This information resource provides clear guidelines to promote safety, prevent sexual assault and improve response strategies to incidents of sexual assault.

Progress for Providers
Progress for Providers is a self-assessment tool developed in the UK and Australia. The resource covers key areas of development to assist service providers to think about and plan their progress in delivering personalised services.

Realising the Potential of Volunteers
The Realising the Potential of Volunteers: A Resource for Supported Accommodation Services has been developed for accommodation services working in the disability sector to assist them in establishing innovative and effective strategies for the utilisation of volunteers.

Shifting Shapes of Support
Community Living Association Albany WA. Very interesting documentation of an organisations journey to person centredness and self direction, including overview of history of person centred practice.

Social Participation Manual

The Hospital Stay Guideline for Hospital and Disability Service Organisations
This guideline was developed by the Disability Health Network and outlines a best practice approach for disability service organisations and hospitals in managing the hospital experience of people with disability. The following two documents were created to support the implementation of the guideline.

The Workplace Supervisor; Coach and Mentor
Booklet for disability work supervisors who support staff engaged in accredited training in the work place.

Three Voices: A Case Study in Advancing Consumer Involvement
This paper provides a practice based reflection on a program to increase service user involvement in a small non-profit recreation service for people with an intellectual disability.

Working in Person Centred Ways Resource Book
The Consortium for Person Centred Approaches

Working with Aboriginal People
A resource to promote culturally responsive services in Disability Services in Western Australia.

Accessible Tourism
View the video Accessible Tourism from City of Bunbury

National Disability Services - WA