Policy and Procedures Resource Manual

for community agencies funded by
the disability services commission of western australia

Prepared by
Greg Lewis and Susan Robertson
Edge Employment and Training Solutions
47 Forrest St Subiaco Western Australia

Copyright 1998 Disability Services Commission of Western Australia

This manual is copyright.  Apart from any use as permitted under the Copyright Act (1968), no part may be reproduced by any process without prior written permission of the Disability Services Commission of Western Australia. 

This manual is intended for use by organisations funded by the Disability Services Commission of Western Australia. This notice constitutes written permission for those organisations to modify and/or reproduce parts of the manual for their own use.

Requests and enquiries concerning reproduction and rights should be directed to:

Manager, Standards Monitoring
Disability Services Commission

146-160 Colin Street,
West Perth WA 6005

Index
Introduction
Policy 1 : Service Access
Policy 2 : Individual Needs
Policy 3 : Decision Making and Choice
Policy 4 : Privacy Dignity and Confidentiality
Policy 5 : Participation and Integration
Policy 6 : Valued Status
Policy 7 : Complaints and Disputes
Policy 8.1 : Management Committee Members Code of Conduct
Policy 8.2 : Expenditure Delegations
Policy 8.3 : Insurance and Indemnity Arrangements
Policy 8.4 : Equal Employment Opportunity
Policy 8.5 : Employee Recruitment and Selection
Policy 8.6 : Police Clearances for Employees and Volunteers
Policy 8.7 : Employee Training and Development
Policy 8.8 : Employee Supervision and Appraisal
Policy 8.9 : Managing Sub-Standard Employee Performance
Policy 8.10 : Occupational Health and Safety
Policy 8.11 : Employee Grievances
Policy 8.12 : Use of Volunteers
Policy 8.13 : Employee and Volunteer Code of Conduct
Policy 8.14 : Manual Handling Procedures
Policy 8.15 : Managing Challenging Behaviours
Policy 8.16 : Maintaining a Safe Living Environment
Policy 8.17 : Private Use of Agency Motor Vehicles
Policy 8.18 : Agency Use of Private Motor Vehicles