Policy 8.8 : Employee Supervision and Appraisal

Community Enterprise Inc. is a non-profit organisation established for the purpose of supporting people with disabilities and their families living in the Shire of Hidden Valley.

The services offered by Community Enterprise include group home accommodation, in-home respite, out-of-home respite, home help and community access.

Community Enterprise is a non-profit, community organisation which is governed by a management committee elected annually by the members. Community Enterprise receives all of its operating funds from the Western Australian Government in the form of an annual grant.

The purpose of this policy is to set out specific procedures and performance standards to ensure that employees and volunteers of the agency are properly supervised and their performance is regularly appraised. This policy is framed around Standard 8 of the Disability Services Standards (1993) and provides for the:

• Implementation of a performance based supervision system appropriate to the employee's duties and responsibilities.
• Documentation of the supervision process.
• Linkage of training and development goals to the supervision process.
• Linkage of performance appraisals to the supervision process and training and development goals.

This policy applies to all of the agency's programs and activities.

The following procedures are to be implemented to ensure that the agency meets its policy objective of ensuring that all employees are properly supervised and appraised.

The agency will:

1. Establish formal supervision procedures for all agency employees and volunteers.
2. Ensure that every employee and volunteer is allocated a supervisor and receives regular supervision.
3. Provide all employees in supervisory roles with appropriate written information and/or formal training on performance based supervision.
4. Ensure that all volunteers receive regular supervision in a manner and at a frequency that is appropriate to their tasks and responsibilities.
5. Ensure that all employees have one formal supervision session per month with their allocated supervisor.
6. Require the supervisor to maintain written records of the content and outcomes of each employee supervision session.
7. Require the supervisor to maintain an Employee Training and Development Record for each employee in accordance with the Policy on Employee Training and Development.
8. Complete an annual performance appraisal on all agency employees at least once per year.
9. Include in the annual performance appraisal a rating of the employee's performance against the duty statement, outcome of training and development activities, employee strengths and areas for improvement, and recommendations for further training and development.

The following performance standards must be met to ensure that the procedures specified in Section 4 are implemented effectively:

1. All new employees have been provided with a copy of the agency's Policy on Employee Supervision and Appraisal and a staff copy of the policy is kept in each service outlet.
2. All employees and volunteers have an identified supervisor.
3. Employees have received formal supervision at not less than monthly intervals.
4. Supervisors understand their role as a supervisor.
5. Written records of supervision sessions have been maintained in an appropriate file by the supervisor.
6. Employees have a written annual appraisal of their performance completed by their supervisor at least annually and within one month of their appointment anniversary date.
7. Any grievances have been addressed in accordance with the supervision and appraisal principles and procedures outlined in this policy and the Policy on Staff Grievances.