Sector Training Activities

Conversations that Connect

The foundation of all work in the disability sector is communication.  This 1-day workshop is all about what we DON’T say and how to overcome the fear and anxiety that gets in the way of quality dialogue. 

Aim: 

This course aims to assist workers in the helping professions to enhance their communication skills around difficult and sensitive subjects to ensure conversations rather than confrontations. 

Learning outcomes: 

By the end of the workshop participants will: 

• Be able to identify particular examples where difficulties exist for them
• Be able to consider the reasons for the difficulty
• Be able to analyse passive, aggressive and assertive responses
• Be able to script and practice an appropriate dialogue  for the situation
• Receive a range of tips and tricks to use to help with dialogue
• Develop an action plan for the workplace

Who should attend?

Anyone within the sector who wants to explore and enhance his or her communication skills.