Accommodation

Accommodation
Qualifications
Certificate III – Residential Aide/Client Assistant/Carer

The Community Services Training Package sets out the requirements for units of competence for qualifications. Training providers can select from a menu as long as the requirements of the package are met, for example Certificate III Community Services – Disability Work requires the following units:

  • 6 Compulsory
  • 5 Elective (one of these must be a disability unit)
  • 2 Optional
Certificate IV – Social Trainer

The Community Services Training Package sets out the requirements for units of competence for qualifications. Training providers can select from a menu as long as the requirements of the package are met, for example Certificate IV Community Services – Disability Work requires the following units;

  • 9 compulsory
  • 4 elective
  • 1 optional
   
Prerequisites
  • Certificate IV Community Services – Disability Work or qualifications deemed equivalent
  • First Aid qualifications (basic/senior)
  • Driver's licence A
  • Police clearance (federal/state)
  • Year 10 or equivalent (Disability Services Commission only)
  • Medical (some organisations also have a full functional assessment)
 
Entry Level
  • Orientation (to organisation)

Induction;

  • OSH/manual handling
  • Medication/care issues
  • Communication
  • Challenging behaviour
  • Passive self-defence/PART
  • Values based service delivery (SRV)
  • Team work
  • Policies and procedures

There are two levels of induction;

  • To the organisation/area of work
  • Specific to the individuals the staff will be working with
 
Core Competence

Residential aide/client assistant/carer

  • follows routines and procedures to ensure health and hygiene needs are met
  • participates in incidental/informal skills development
  • communicates with clients in manner consistent with individual needs
  • refers enquiries from  families for manager
  • maintains a clean and safe environment
  • carries out client/group routines which promote a safe, secure and predictable environment
  • provides written and verbal information
  • carries out training programs to meet individual client needs and reports changes in client behaviour
  • communicates, participates and cooperates with the team members to promote team outcomes which enhance service delivery
  • actively participates in the acquisition and on going improvement of work skills to enable a high standard of service delivery

Social trainer

  • implements health care and safety procedures, identifies and reports on matters related to health care and safety
  • contributes to and carries out skills development programs
  • communicates with clients in manner consistent with individual needs
  • in consultation with line manager provides information and support to clients and families to promote self-advocacy
  • maintains a clean and safe environment
  • carries out client/group routines which promote a safe, secure and predictable environment
  • provides written and verbal information
  • carries out skills development programs and reports progress
  • Works with team members to promote team outcomes which enhance service
  • actively participates in the acquisition and on going improvement of work skills to enable a high standard of service delivery
 
Advanced Competence

Social trainer

  • participates in meeting individual health care needs and identifying medical problems, and responds to emergencies
  • facilitates and promotes opportunities for skill development to enable clients to participate in community life
  • identifies communication needs and develops rapport with clients to enhance and facilitate interaction
  • compiles and provides information and supports clients and their significant others on external/internal services to promote self-advocacy
  • maintains a clean and safe environment
  • develops and implements client/group routines that promote a safe, secure and predictable environment
  • prepares and presents written and verbal reports to provide accurate and relevant information
  • identifies and applies a variety of training methods to maximise training opportunities
  • communicates and cooperates with team members to promote team outcomes
  • actively participates in the acquisition and on going improvement of work skills to enable a high standard of service delivery